Many operators, separate data
Every query is scoped to one operator. Partner access lets another carrier use your lockers within a quota.
Platform
Parcel locker management software
Lokkio has two parts. The edge program runs on the locker PC and works without internet. The backend runs the network: operators, parcels, couriers, partners, alerts and the API.
On the locker
The edge program drives the lock boards, shows the kiosk screen and makes every opening decision locally.
Pickup, send and return
Pickup by code or by a QR code on the recipient's phone. Sending with an 8-digit code. Returns with a 14-day window and a larger door when the parcel does not fit.
Courier loads without a connection
Couriers load and collect with a signed QR token that carries the parcel, the door, a hash of the code and an expiry time. The locker verifies it offline.
Kiosk in 9 languages
Lithuanian, Latvian, Estonian, Polish, English, German, French, Spanish and Russian. The operator chooses the languages, hides buttons and edits texts from the cloud.
Accessibility mode
Large high-contrast text, controls lower on the screen, longer timeouts, spoken headings and sound signals. The screen sleeps and wakes on a proximity sensor.
Returns bin
One one-way slot takes many returns. A courier empties it with a single token. When the bin is full, returns go to regular doors.
Battery lockers
Sync interval from 1 second to 1 hour. The modem switches on only for sync. Security events are sent at once, without waiting for the timer.
Signed updates
Updates are signed by a release key the cloud does not hold. They install between 01:00 and 05:00 or when all doors are closed, and roll back if the new version fails 3 times.
Health report
Lock board status, free disk space and uptime are reported with every status message.
In the cloud
The backend runs on PostgreSQL. All changes are transactional, so several backend servers can share one database.
Partner billing
Set a price per parcel and per door-day for each partner. See monthly income and costs and export CSV for invoices.
Admin console with roles
Viewer, dispatcher, support and administrator roles. Every admin action is logged. Available in Lithuanian, Latvian, English, German, French and Spanish.
Alerts that resolve themselves
Checked every 30 s: locker offline over 5 minutes, door open over 10 minutes, board not answering, code guessing, broken log chain, low disk, bus intrusion, shock, locker moved.
Uptime per locker
Connection time and working time, meaning online with lock boards answering, for each locker and the whole network over 7, 30 or 90 days. CSV export.
Failure forecast
Doors that fail more often, boards that answer slower, disks that will fill within 14 days. Plain trends you can explain, recalculated every 10 minutes.
Work orders
An alert becomes a job with an assigned technician, notes, photos and a closing report. The last commissioning result is shown with each job.
Locker registry
Address, coordinates, serial number and lifecycle for every locker, with KPI charts and CSV.
For recipients
- SMS and email in 9 languages
The pickup code is sent when the courier loads the parcel, then deleted from the database. A reminder goes out one day before expiry. - Recipient page
Parcel status, change of locker before the parcel is loaded, hand-over to another person and a list of your parcels kept only on your phone. - Phone line
An IVR line tells the parcel status and connects the caller to support. It never reads out codes.
For couriers
- Courier web app
Own and shared parcel lists, camera code scanning, load QR, larger door on site and a photo as proof of delivery. - Collections signed by the courier
The collection token is signed by the courier's passkey. The server cannot sign it. - Courier reports
Loads, collections and returns per courier, with CSV export.
For e-shops and payments
Locker picker widget
One script tag adds a locker picker with free doors to the checkout page.
Door reservations
Reserve a door of a given size for a time window through the API.
Click and collect portal
Shops without an integration enter an order, get a code and place the item. The buyer gets an SMS.
Payments
Cash on delivery and paid sending by payment link through Stripe. The pickup code is sent only after payment. Card data never reaches our system.
Other use cases on the same platform
- Residential and office lockers for residents and staff
- Refrigerated doors with temperature alerts
- Door rental for luggage, with the code created on the locker
- Letterbox with a one-way slot
- IP camera snapshots linked to log events
- Shock sensor, siren and GPS position from the modem
- Lockers from other makers listed read-only from their cloud
- Sales configurator with a quote and a cabinet file draft
See every part working
The demo has the kiosk, the doors, the RS485 traffic log and the admin console side by side.